Looking at Tom Peter’s Experience Ladder, I think about what comes after this current wave of experience design, service design or what you’d like to call it. Having asked a bunch of people at INDEX: what they thought just got me even more confused. What do you think is the next step on the ladder?
For the record, the Experience Ladder is pretty simple and looks like this:
I was looking through my notes today and I found this list of Design-Driven Innovation Disciplines. I haven’t marked where I got it from, nor have I been able to Google the author. So if you know the author, please let me know!
I am not sure how they all fit in there, but some of it seems pretty logical for me. Maybe we should make some collaboration on this over at the wiki?
During INDEX:Views – it happens in every meeting or gathering - I saw different patterns of position-taking.
Try to think back to the last time you introduced your self in a group. What did you tell about your self, why?
Why do almost all of us list up our work titles, where we have studied, and which exams we have?
Why don’t we tell about our last vacation, what we’ve planned for the weekend and what motivates us when working together with other people?
Another position-talking attitude is about using history as an argument. Is history a valid point in days where we don’t know the answers to tomorrows needs and problems? Has it ever been a valid argument when designing solutions for tomorrow?
Vocabulary – language – is the last position-talking attitude I will mention in this post. When working in multi-diverse team, with multi-disciplinary capabilities and different language it often appears to be difficult to agree on which level of conversation the group should choose.
Do you have any suggestions to how to deal with that? Leading diverse teams?
I’m sure you know of other examples – please share.