Hans Henrik Heming,
CPH127
A sense-making initiative towards an understanding of a new business imperative
links for 2005-12-02
2 December 2005
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Experience Architect, from Live Path: Customer Experience Management vs. User Experence (Part III)
Exellent post on Customer Experience Management
(tags:
customerexperience
customercentric
blog
hanshenrik
)
GENERATION C | An emerging consumer trend and related new business ideas
Who do you design for? Take a look at generation C
(tags:
c
web2.0
trendspotting
participation
research
hanshenrik
)
VIRTUAL ANTHROPOLOGY | An emerging consumer trend and related new business ideas
Got it from Mark at “putting people first”
(tags:
ethnography
innovation
research
web2.0
hanshenrik
)
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